Terms of Service

Effective Date: 08/01/2026
Last Updated: 08/05/2026

Welcome to DGM Global (“DGM Global,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the website located at dgmglobal.com (the “Site”) and any services, consulting, content, or deliverables provided by DGM Global (collectively, the “Services”).

By accessing or using the Site, or by engaging DGM Global for Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or engage our Services.

1. Who We Are

DGM Global is a concierge marketing and AI search optimization company founded by Ellen Jeanette Jackson, based in Atlanta, Georgia, serving med spas, aesthetic and wellness practices, cosmetic dentistry offices, law firms, and other service-based businesses nationwide. DGM Global provides services including but not limited to AI search optimization, website design and development, Google Business Profile management, content strategy and writing, and general marketing consulting, typically delivered as part of an ongoing engagement rather than as one-off transactions (with website creation and Google Business Profile management available on a standalone basis).

2. Eligibility

The Site and Services are intended for business owners, decision-makers, and authorized representatives of businesses, and are not directed at individuals under the age of 18. By using the Site or engaging our Services, you represent that you are at least 18 years old and have the authority to bind the business you represent to any agreement with DGM Global.

3. Use of the Site

You agree to use the Site only for lawful purposes and in a manner consistent with its intended purpose of learning about and inquiring into DGM Global’s Services. You agree not to:

Use the Site in any way that violates applicable federal, state, or local law
Attempt to gain unauthorized access to any portion of the Site, our systems, or related networks
Interfere with or disrupt the operation of the Site or servers/networks connected to it
Use automated means (bots, scrapers, or similar tools) to access or extract content from the Site without our prior written consent
Misrepresent your identity or affiliation when submitting inquiries through the Site

We reserve the right to restrict or terminate your access to the Site at our discretion, without notice, for conduct we believe violates these Terms or is harmful to DGM Global, other users, or third parties.

4. Services and Engagements

4.1 Separate Agreements. These Terms govern use of the Site generally. Any Services provided by DGM Global to a client — including scope, deliverables, fees, and timelines — are governed by a separate written agreement, proposal, or statement of work executed between DGM Global and the client (“Service Agreement”). Where these Terms and a Service Agreement conflict, the Service Agreement controls with respect to the Services it covers.

4.2 No Guaranteed Results. DGM Global does not guarantee specific search rankings, traffic levels, lead volume, revenue outcomes, or inclusion in any particular search engine or AI system’s results by any specific date. Marketing and search visibility outcomes depend on factors outside DGM Global’s control, including but not limited to search engine and AI platform algorithm changes, market competition, and client-side factors (website hosting, content approval timelines, and business operations).

4.3 Client Responsibilities. Where Services require client input, approvals, access credentials, or content (including clinical or legal review of subject-matter accuracy), timely cooperation from the client is necessary for DGM Global to perform the Services as scoped. Delays caused by a client’s failure to provide necessary access, approvals, or information may affect timelines and are not the responsibility of DGM Global.

4.4 Third-Party Platforms and Tools. Services may involve the use of third-party platforms, including but not limited to WordPress, Google (Search, Business Profile, Ads), AI platforms (such as ChatGPT and similar tools), and hosting providers. DGM Global is not responsible for the availability, performance, policies, or changes made by third-party platforms, and use of such platforms is subject to their own terms.

5. Fees and Payment

Fees for Services are set forth in the applicable Service Agreement, proposal, or invoice. Unless otherwise agreed in writing:

Invoices are due upon the terms stated on the invoice
Late payments may result in suspension of Services until the account is brought current
On-site visits and related travel are billed at cost, in addition to standard Service fees, unless otherwise specified in the Service Agreement
Fees paid are non-refundable except as otherwise expressly stated in the applicable Service Agreement

6. Intellectual Property

6.1 DGM Global’s Site Content. The Site, including its text, graphics, logos, design, and overall look and feel, is owned by or licensed to DGM Global and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from Site content without DGM Global’s prior written consent, except as necessary to view the Site for its intended purpose.

6.2 Client Deliverables. Ownership of deliverables created for a client as part of a Service Agreement (e.g., website builds, written content, creative assets) is governed by the applicable Service Agreement. Absent a specific provision to the contrary, DGM Global retains the right to reference completed client work in its own portfolio, case studies, and marketing materials, subject to any confidentiality obligations agreed with the client.

6.3 Feedback. If you provide DGM Global with suggestions, ideas, or feedback about the Site or Services, we may use that feedback without obligation or compensation to you.

7. Confidentiality

DGM Global understands that clients in medical, wellness, and legal industries may share sensitive business, patient-adjacent (non-clinical), or client-adjacent information in the course of an engagement. DGM Global will treat non-public information shared by a client in connection with Services as confidential and will not disclose it to third parties except as necessary to perform the Services, as required by law, or as otherwise agreed in a Service Agreement. This Section does not create obligations regarding information that is publicly available, independently developed, or rightfully received from a third party without restriction.

8. No Professional Advice

DGM Global provides marketing, content, and search-optimization services. Nothing on the Site or in any Service constitutes medical, legal, financial, or other professional advice. Clients remain solely responsible for ensuring that any content published under their name complies with applicable professional, regulatory, licensing, or advertising rules governing their industry (including but not limited to medical board and bar association advertising rules). DGM Global’s clinical and legal-adjacent experience informs the accuracy of content we produce, but does not substitute for the client’s own professional and compliance review before publication.

9. Disclaimers

THE SITE AND ANY CONTENT PROVIDED ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DGM GLOBAL DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DGM GLOBAL AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR ENGAGEMENT OF SERVICES, EVEN IF DGM GLOBAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. DGM GLOBAL’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SITE OR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY THE CLIENT TO DGM GLOBAL FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless DGM Global and its owners, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, your misuse of the Site, or content or claims you direct DGM Global to publish that violate applicable law or a third party’s rights.

12. Third-Party Links

The Site may contain links to third-party websites, including client sites and social media profiles (such as Instagram). These links are provided for convenience only. DGM Global does not control and is not responsible for the content, privacy practices, or terms of any third-party site.

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect information submitted through the Site.

14. Termination

DGM Global may suspend or terminate your access to the Site at any time, with or without notice, for conduct that violates these Terms. Termination of an active Service engagement is governed by the applicable Service Agreement.

15. Changes to These Terms

DGM Global may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or use of the Site shall be subject to the exclusive jurisdiction of the state and federal courts located in Georgia.

17. Contact Us

Questions about these Terms can be directed to:

DGM Global
Atlanta, Georgia
ellen@dgmglobal.com